Ordering Information

General Information
We accept Visa, Mastercard, Solo, Switch and Delta.
We do not store your credit card details at all, therefore your payment card will be debited at the time of placing your order.

Order Confirmation
You will receive an order confirmation email as soon as you have placed an order. Please keep it in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email it may be due to spam or junk mail filters on your computer or on your Internet Service Providers Server, please check these filters first as this is a very common problem. You can login to your account and print your invoice from there if for any reason you do not receive the confirmation email. If the order is present in your account then the order has been accepted and is being processed. Please contact us if you feel you need to manually confirm your order has been accepted.

Cancellation
If you wish to cancel an order, you may do so by contacting us. This must be done so as soon as possible as we may have already packaged your order and arrangements may have been made for it to be sent out to you. If this is the case then we would ask you to return the goods to us once they have been received.

Amending your Order
If you wish to make any other changes to the order, such as delivery address or quantity of goods, please contact us within one hour of placing the order.

Dispatch Confirmation
We will email you when your order has left our warehouse. The email will tell you when to expect delivery, who the carrier is, any tracking number and provide relevant contact details. Please keep it in a safe place as we may ask you for information from it in any correspondence.